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Standard Fine Print

  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services
  • Merchant terms and conditions apply
  • Except for healthcare deals, vouchers cannot be used after the date indicated on the fine print (“Valid to” or “Expiry”) unless expressly agreed to by merchant
  • Vouchers must be redeemed according to the “How to redeem” instructions on the deal page and merchants reserve the right to refuse, or add surcharges to, bookings made through alternative means
  • Additional customers without a voucher will be charged full price
  • 24-hour cancellation policy or voucher is forfeited (voucher is void in case of no-show)
  • All deal inclusions must be redeemed in a single visit (unless specified as a multi-session deal)
  • Please expect a high demand for all bookings, especially weekends
  • All bookings subject to availability, it is recommended to book well in advance
  • Merchants have the right to offer fixed availability for voucher holders to allow space for full paying customers
  • No refunds if your preferred date is unavailable
  • Voucher cannot be combined with any other offers unless permitted by the merchant
  • Unused portions of the voucher are non-refundable and cannot be exchanged for other services or cash unless required by law
  • Vouchers are not for resale and not redeemable for cash
  • Unless explicitly mentioned, service charges, gratuity and additional taxes are not covered
  • Some deals may be subject to age restrictions (please check the fine print and consult the merchant in case of doubt)
  • Must be 18 or over for alcohol consumption
  • Merchants abide by the Responsible Service of Alcohol (RSA) regulations and have the rights to enforce them
  • For deals valid overseas, applicable age restrictions on the consumption of alcohol apply
  • Wherever possible, we will use images taken at the merchant’s location o

Refund Reason